Text Messaging Privacy Policy

Casa Verde Hospitality and Retail, LLC and Its Affiliates

Effective Date: November 26, 2025

Introduction

This Text Messaging Privacy Policy (“Policy”) explains how Casa Verde Hospitality and
Retail, LLC and its affiliates (“we,” “our,” or “us”) collect, use, disclose, and protect
information when you opt in to receive SMS/text messages from us. By subscribing to our
text messaging program, you consent to the practices described in this Policy.

This Policy applies only to our SMS/text messaging activities and supplements our primary
website Privacy Policy.

1. Information We Collect

• Your mobile phone number
• Your name (if you provide it)
• Message content, including messages you send in reply

We do not collect sensitive personal information through SMS.

2. How We Collect Information

We collect information when you:

• Complete online or in-store SMS opt-in forms
• Provide your phone number to staff and verbally consent
• Respond to or initiate text message conversations
• Opt into SMS through any other consent-based method

3. How We Use Your Information

We use your SMS information to:

• Send account-related notifications
• Provide customer support
• Deliver service updates or alerts
• Send transactional or informational messages

We do not send marketing or promotional messages without separate explicit consent.

4. Data Security

We maintain reasonable safeguards to protect your information from unauthorized access
or misuse. However, no method of transmission or storage is completely secure.

5. Information Sharing

We do not sell, rent, or share your SMS information with third parties for marketing. We
may share information only with service providers supporting messaging operations or as
required by law.

6. Your Rights

You may request to access, update, correct, or delete your information unless legally
required otherwise.

To opt out of SMS messages, reply: STOP

7. Message Frequency & Costs

Message frequency varies based on interactions. Standard message and data rates may
apply.

8. Conversational Messaging Disclosure

Our SMS service is designed for conversational communication. Message volume depends
on your engagement.

9. Policy Updates

We may update this Policy periodically. Continued use constitutes acceptance.

10. Contact Information

Text: 787-823-0610

Email: info@rinconsurfresort.com

Legal Disclaimers

No Contractual Rights

This Policy provides information only and creates no contractual rights.

Consent

By enrolling, you confirm you are authorized to use the number provided.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Compliance

This Policy is designed to comply with TCPA, CTIA guidelines, and applicable laws.